Welcome to JB's Landscapes & Lawn Care! We value your privacy and are committed to protecting your personal information. This Privacy Policy and Terms & Conditions explain how we collect, use, and safeguard your information when you use our website, services, or SMS messaging program. By accessing or using our website, services, or SMS communications, you agree to the terms outlined below.

Information Collection

1.1 Personal Information

We may collect personal information such as your name, email address, phone number, mailing address, and service address when you interact with our website, request a quote, enroll in SMS notifications, or engage with our services.

1.2 Usage Data

We may collect information about your interaction with our website, including your IP address, browser type, pages visited, and the duration of your visit.

1.3 Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

1.4 SMS Program Information

When you opt in to our SMS messaging program, we may collect:

• Your mobile phone number

• Your name

• Records of messages sent and received

• Your opt-in and opt-out status and timestamps

Use of Information

2.1 Internal Use

We use the collected information for internal purposes, such as improving our website, analyzing user trends, managing customer accounts, and providing personalized services.

2.2 Communication

We may use your contact information to communicate with you regarding estimates, appointments, invoices, service updates, promotions, customer support, or responses to inquiries.

2.3 Service Delivery

If you engage with our landscaping or lawn care services, we may use your information to fulfill service requests, schedule appointments, send visit reminders, and provide customer support.

2.4 SMS Messaging Program

By opting in to receive SMS notifications from JB's Landscaping and Lawn Care, LLC, you consent to receive transactional text messages related to your services. These messages may include:

• Upcoming visit reminders and pre-arrival notifications

• Appointment reschedule notices

• Post-visit service summaries and completion confirmations

• Estimate availability notifications

• Invoice availability notifications

These messages are sent for service and operational purposes only.

Message frequency varies based on your scheduled services and account activity. You may receive multiple messages per week during active service periods.

Message and data rates may apply depending on your mobile carrier and plan. JB's Landscaping and Lawn Care, LLC does not charge for SMS notifications.

2.5 Before & After Pictures

We may include before & after pictures of your project on our website, social media, and/or for advertising purposes. If you have concerns about this, please contact us directly.

Information Sharing

3.1 Third-Party Services

We may use third-party services that collect and process data on our behalf, such as payment processors, CRM platforms, scheduling software, or SMS delivery providers. These services have their own privacy policies, and we encourage you to review them.

3.2 SMS Data Protection

No mobile information, including your phone number and SMS opt-in consent, will be shared with, sold to, or disclosed to any third parties or affiliates for marketing or promotional purposes at any time.

Information may only be shared with subcontractors or service providers acting on our behalf in direct support of our operations, solely for the purpose of delivering services or messages to you. These parties are contractually prohibited from using your data for any other purpose.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3.3 Legal Compliance

We may disclose your information if required by law or in response to legal requests, subpoenas, or government investigations.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information, including mobile numbers and consent records, for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices & Rights

You have the right to access, correct, or delete your personal information. You may also opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-enroll by replying START or contacting us directly.

For help, reply HELP to any SMS message or contact us using the information below.

Terms and Conditions

4.1 Acceptance of Terms

By using our website, services, or SMS messaging program, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

4.2 Eligibility

SMS messaging is available to customers in the United States and Canada who have provided a valid mobile phone number and consented to receive messages.

4.3 Intellectual Property

All content on our website, including text, images, logos, graphics, and trademarks, is the property of JB's Landscapes & Lawn Care and is protected by applicable intellectual property laws.

4.4 User Conduct

Users agree not to engage in activities that may disrupt or interfere with the proper functioning of our website, services, or communications systems, or violate applicable laws.

4.5 Limitation of Liability

JB's Landscapes & Lawn Care is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or SMS messaging program.

4.6 Changes to Terms & Policy

JB's Landscapes & Lawn Care reserves the right to modify or update this Privacy Policy and Terms & Conditions at any time. Continued use of our website, services, or SMS messaging program after changes are posted constitutes your acceptance of the revised policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or Terms & Conditions, please contact us:

JB's Landscaping and Lawn Care, LLC
10511 Roca Rd
Roca, NE 68430 USA

info@jbslandscapes.com
402-405-2444